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IT support

IT maintenance in Villaverdefor workshops, warehouses and offices

IT support for businesses in Villaverde: workshops, warehouses, distributors and offices in the largest industrial area within the city of Madrid. We go where the machine is.

What the service includes

What a small office needs so that IT stops being a problem.

Incident resolution

The computer that will not boot, the email that stopped sending, the shared file that will not open. Urgent things, remotely first.

Preventive maintenance

Updates, cleaning, disk and performance checks. Prevents most emergencies before they happen.

Backups

Automatic backups and, above all, verified ones. A backup that has never been restored is not a backup: it is an assumption.

Networks and wifi

Routers, switches, cabling and coverage. From the dead spot in the meeting room to wiring a new office from scratch.

Workstations

Installing and configuring new machines, migrating data and setting everything up so work can start on day one.

Microsoft 365 and accounts

Email, licences, permissions and devices from one place, with Microsoft 365, Entra ID and Intune. Onboarding and offboarding done properly: everything ready on day one, and nothing left open on the last.

Basic security

Antivirus, passwords, permissions and up-to-date patches. What prevents most scares without building a bunker.

How we work

Remote first

Most software, email, permissions and configuration issues are solved by connecting to your machine. No waiting for anyone to arrive: minutes instead of hours.

On site when needed

Hardware, cabling, networks and new machines need to be seen. We schedule a visit and go, without charging the trip as if it were a separate fault.

Who you will be dealing with

In a small company, someone who knows your setup is worth more than any service catalogue.

Almost 8 years

in IT support and systems administration, since December 2018

N1 y N2

from helpdesk through to server and database administration

One person

always the same one, who learns your setup and does not ask you twice

Day to day that has meant Microsoft 365, Active Directory, Azure AD, Intune and Windows Server, with real networking behind it: VLANs, WiFi and firewalls. Before that, three years at an official electronics service centre, which is where you learn hardware. And the other half of the job, web development, is not an add-on: it is the underlying qualification.

We serve Villaverde

Villaverde is a district of Madrid, not a separate town, and that already says something: you are inside the city but with a fabric nothing like the centre. There are warehouses, workshops, distribution and small industry here, many of them older than the computer that runs their invoicing. The typical problems are different: a single machine the whole warehouse depends on, old management software nobody maintains, label printers that stop responding, and no backups at all. None of that is fixed over the phone by talking someone through it: you have to go.

We are based in Madrid, so Villaverde is within the city itself: A-4 and M-40. We cover the whole district, including the Marconi and Villaverde estates, and Getafe on the way.

Villaverde AltoVillaverde BajoSan Cristóbal de los ÁngelesLos RosalesButarquePolígono de VillaverdeMarconi

Frequently asked questions

The whole warehouse depends on one computer. What do we do?

The first step is not replacing it, it is making sure its contents exist somewhere else and that you know how long it would take to get working again if it does not boot tomorrow. From there you decide: sometimes a proper backup and a spare machine ready to go is enough, sometimes it needs replacing. But you measure the risk first.

Do you work with label printers and barcode scanners?

Yes. It is one of the most common failures in a warehouse and one of the least documented: drivers that vanish with a Windows update, ports that change, new machines where the old software will not install. It is usually quick to resolve when someone has fought it before.

Ready for the website you deserve?

Tell us about your project. Free first consultation, no commitment.