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IT support

IT maintenance in Getafefor industry and practices

IT maintenance and support for businesses in Getafe: industrial estates, engineering suppliers, accountancies and clinics. We fix remotely what can be fixed remotely, and travel when the hardware needs hands on it.

What the service includes

What a small office needs so that IT stops being a problem.

Incident resolution

The computer that will not boot, the email that stopped sending, the shared file that will not open. Urgent things, remotely first.

Preventive maintenance

Updates, cleaning, disk and performance checks. Prevents most emergencies before they happen.

Backups

Automatic backups and, above all, verified ones. A backup that has never been restored is not a backup: it is an assumption.

Networks and wifi

Routers, switches, cabling and coverage. From the dead spot in the meeting room to wiring a new office from scratch.

Workstations

Installing and configuring new machines, migrating data and setting everything up so work can start on day one.

Microsoft 365 and accounts

Email, licences, permissions and devices from one place, with Microsoft 365, Entra ID and Intune. Onboarding and offboarding done properly: everything ready on day one, and nothing left open on the last.

Basic security

Antivirus, passwords, permissions and up-to-date patches. What prevents most scares without building a bunker.

How we work

Remote first

Most software, email, permissions and configuration issues are solved by connecting to your machine. No waiting for anyone to arrive: minutes instead of hours.

On site when needed

Hardware, cabling, networks and new machines need to be seen. We schedule a visit and go, without charging the trip as if it were a separate fault.

Who you will be dealing with

In a small company, someone who knows your setup is worth more than any service catalogue.

Almost 8 years

in IT support and systems administration, since December 2018

N1 y N2

from helpdesk through to server and database administration

One person

always the same one, who learns your setup and does not ask you twice

Day to day that has meant Microsoft 365, Active Directory, Azure AD, Intune and Windows Server, with real networking behind it: VLANs, WiFi and firewalls. Before that, three years at an official electronics service centre, which is where you learn hardware. And the other half of the job, web development, is not an add-on: it is the underlying qualification.

We serve Getafe

Getafe is not a commuter town: it has one of the densest industrial fabrics in southern Madrid, with aerospace, engineering suppliers and logistics around its estates. That changes the kind of problem. Working email is not enough here: there are machines on the shop floor nobody has updated in years because they drive equipment, networks that mix office and production, and management software nobody dares touch. We also work with the other Getafe — the accountancies, clinics and practices in the centre and Sector 3.

We come down the A-4 and the M-45. We cover all of Getafe, including the industrial estates and Perales del Río, and on the way Leganés and Villaverde, which are next door.

CentroSector 3Las MargaritasEl BercialJuan de la CiervaLos ÁngelesPerales del Río

Frequently asked questions

Do you work with old machines that cannot be updated?

Yes, and it is more common than you would think: an old PC driving a machine or running software that only works on that version. You do not replace it on a whim. What we do is isolate it from the main network, cut its internet access if it does not need it, and make sure its failure does not stop everything else.

Do you cover the shop floor too, or just the offices?

Both. The shop floor is usually the forgotten part: wifi that does not reach the back, cabling patched over the years and machines with no backup. Worth looking at before production stops, not after.

Ready for the website you deserve?

Tell us about your project. Free first consultation, no commitment.