IT maintenance in Alcorcónfor shops, clinics and offices
IT maintenance for businesses in Alcorcón: clinics, shops, academies and small offices. Someone who picks up the phone when something stops, with no lock-in contracts.
What the service includes
What a small office needs so that IT stops being a problem.
Incident resolution
The computer that will not boot, the email that stopped sending, the shared file that will not open. Urgent things, remotely first.
Preventive maintenance
Updates, cleaning, disk and performance checks. Prevents most emergencies before they happen.
Backups
Automatic backups and, above all, verified ones. A backup that has never been restored is not a backup: it is an assumption.
Networks and wifi
Routers, switches, cabling and coverage. From the dead spot in the meeting room to wiring a new office from scratch.
Workstations
Installing and configuring new machines, migrating data and setting everything up so work can start on day one.
Microsoft 365 and accounts
Email, licences, permissions and devices from one place, with Microsoft 365, Entra ID and Intune. Onboarding and offboarding done properly: everything ready on day one, and nothing left open on the last.
Basic security
Antivirus, passwords, permissions and up-to-date patches. What prevents most scares without building a bunker.
How we work
Remote first
Most software, email, permissions and configuration issues are solved by connecting to your machine. No waiting for anyone to arrive: minutes instead of hours.
On site when needed
Hardware, cabling, networks and new machines need to be seen. We schedule a visit and go, without charging the trip as if it were a separate fault.
Who you will be dealing with
In a small company, someone who knows your setup is worth more than any service catalogue.
Almost 8 years
in IT support and systems administration, since December 2018
N1 y N2
from helpdesk through to server and database administration
One person
always the same one, who learns your setup and does not ask you twice
Day to day that has meant Microsoft 365, Active Directory, Azure AD, Intune and Windows Server, with real networking behind it: VLANs, WiFi and firewalls. Before that, three years at an official electronics service centre, which is where you learn hardware. And the other half of the job, web development, is not an add-on: it is the underlying qualification.
We serve Alcorcón
In Alcorcón, customer-facing business weighs heavily: dental and physiotherapy clinics, academies, estate agents, retail in Ensanche Sur and Parque Lisboa. These are places where a dead computer is not an internal annoyance — it is a full waiting room and an appointment book nobody can open. So what matters here is not having the latest technology but that what exists does not fail, and that if it does, someone picks up within minutes. And mind the data: any clinic handles medical records, and that brings GDPR duties almost nobody has properly sorted.
We come out on the A-5 and the M-50. We cover all of Alcorcón, including Ventorro del Cano and the industrial estates, and Móstoles and Leganés on the way.
Frequently asked questions
We run a clinic — can you help with GDPR?
With the technical side, yes: records encrypted, backups that exist and actually restore, each person logging in with their own account, and access removed when someone leaves. The legal side — the record of processing activities, data processor agreements — is for a consultant, and it should be.
If the booking software dies at nine on a Monday, what happens?
You call and we start remotely right then. Most of those failures are network, licence or the vendor’s own server, and they are identified in minutes. If it is the vendor, we handle the ticket with them instead of leaving you on hold.
We also provide IT support in:
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Tell us about your project. Free first consultation, no commitment.