IT maintenance in Pozuelo de Alarcónno waiting, no lock-in
IT maintenance in Pozuelo de Alarcón for practices, clinics and small businesses. Immediate remote assistance for anything urgent and a scheduled visit when the problem is in the cable.
What the service includes
What a small office needs so that IT stops being a problem.
Incident resolution
The computer that will not boot, the email that stopped sending, the shared file that will not open. Urgent things, remotely first.
Preventive maintenance
Updates, cleaning, disk and performance checks. Prevents most emergencies before they happen.
Backups
Automatic backups and, above all, verified ones. A backup that has never been restored is not a backup: it is an assumption.
Networks and wifi
Routers, switches, cabling and coverage. From the dead spot in the meeting room to wiring a new office from scratch.
Workstations
Installing and configuring new machines, migrating data and setting everything up so work can start on day one.
Basic security
Antivirus, passwords, permissions and up-to-date patches. What prevents most scares without building a bunker.
How we work
Remote first
Most software, email, permissions and configuration issues are solved by connecting to your machine. No waiting for anyone to arrive: minutes instead of hours.
On site when needed
Hardware, cabling, networks and new machines need to be seen. We schedule a visit and go, without charging the trip as if it were a separate fault.
Who you will be dealing with
In a small company, someone who knows your setup is worth more than any service catalogue.
Almost 8 years
in IT support and systems administration, since December 2018
N1 y N2
from helpdesk through to server and database administration
One person
always the same one, who learns your setup and does not ask you twice
Day to day that has meant Microsoft 365, Active Directory, Azure AD, Intune and Windows Server, with real networking behind it: VLANs, WiFi and firewalls. Before that, three years at an official electronics service centre, which is where you learn hardware. And the other half of the job, web development, is not an add-on: it is the underlying qualification.
We serve Pozuelo de Alarcón
Pozuelo is full of professional practices and private clinics: small businesses with few workstations but heavily dependent on everything working first thing. A file server that will not mount on a Monday morning, or a downed network printer, stops the whole practice. That is the kind of incident we handle.
We travel across Pozuelo and to neighbouring municipalities: Aravaca, Majadahonda and Boadilla del Monte.
Frequently asked questions
How long does it take you to reach Pozuelo?
Visits are scheduled, usually same day or next day depending on urgency. We always try remote first: if it can be solved that way, you have it fixed in minutes instead of hours.
Do you work with clinics and practices handling sensitive data?
Yes, and that is exactly where most care is needed: backups that are actually verified, access control and up-to-date machines. If you handle health data or case files, backups are not optional.
We also provide IT support in:
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